Oftentimes it is beneficial for staff to download the K4Community Plus app to their mobile device. The staff version of the app can be used for demonstrations, answering questions, or even checking content that has been published to the app. There are no differences between the staff version and the resident version of the app except that staff do not have access to the chat feature.

Once the app is downloaded to your mobile device, whether you are a resident or a staff member, you will be presented with a prompt asking for the code you received.  Once you have submitted the verification code, you will not need to re-verify again unless the app is deleted or is downloaded onto a second device. 


Staff are able to generate the necessary activation code for themselves or other team members from the Community Directory in Team Hub. Follow the quick tutorial below to learn how.

  1. In Team Hub, navigate to Admin > Community Directory.

  2. Click the 3-dot menu to the right of the staff member needing a code.

  3. Click "Get App Code"

  4. A pop up window will appear with a 6 digit activation code. Enter this code into the K4Community Plus App to log in.

  5. You're done! This process will only need to happen once unless you delete the app at any point. 

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