FullCount POS Integration: Requirements and Implementation Guide

Integrating FullCount POS with FusionOS brings a seamless experience to residents and community staff. Allowing residents to access their FullCount account balances and other details easily from within their K4Community Plus app with no manual maintenance or input from staff. 

Key Benefits

• Easy Access to Account Details: Balance cards are automatically posted in the What’s New feed of the K4Community Plus app.

• Up to Date Information: Balance cards update several times daily providing up to date and accurate account information.

• View transaction history, including itemized purchase details, by clicking on the balance cards.

Requirements

• FullCount Contract Configuration: Contact your FullCount account representative to confirm your account is contracted for integrations.

• FullCount Credentials: FullCount provides the necessary credentials to K4Connect to enable secure data sharing between systems.

• Go-live Date: A mutually agreed upon date when the integration will allow data to flow through to the app

Implementation

1. Initial Consultation: An introductory call will be held to explain the integration and outline how it works.

2. Credential Sharing: After K4Connect receives the credentials from FullCount, point-of-sale data transmission begins.

3. Resident Matching: Resident matching happens automatically and K4Connect performs any necessary manual matching of resident data if needed in order to ensure accurate integration. No data is surfaced to the resident at this point. 

4. Activation: K4Connect will activate the integration on the agreed upon go-live date.

For any questions or to schedule your onboarding, reach out to the integration team at integrations@k4connect.com.