I'm a Resident
Resources and articles designed to help residents understand and troubleshoot behaviors of their K4Community devices and features.
K4Community Plus App
- Why can't I find who I'm looking for in the Directory?
- How to communicate with other residents using K4Community Plus
- How to communicate with staff using K4Community Plus
- How to opt out or remove my information from the Directory
- How to change between tile view and list view in K4Community Plus
- How to view my friends' profiles in K4Community Plus
- Why do I need an activation code?
- Why do I need to log back into my K4Community Plus app?
- How to access K4Community Plus on a computer
- How to download K4Community Plus on mobile devices
- How do I reset my K4Community Plus password?
- How to change my profile picture in K4Community Plus
- How to control Smart Home devices using K4Communtiy Plus
- Why can't I control my Smart Home devices using K4Community Plus?
- How do I connect with friends and family on K4Community Plus?
- How do I communicate with friends and family through the K4Community Plus app?
- How to search in K4Community Plus
- Why can't I find what I'm looking for in K4Community Plus?
- How do I manage my profile in K4Community Plus?
- How to view Volante balance and transaction history cards in K4Community Plus
- How to view CardWatch balance and transaction history information in K4Community Plus
- How to text chat with other residents
- How to see chat history
- How to sign up for and invite other residents to an event in K4Community Plus
- How to view my upcoming events in K4Community Plus
- How to add an event in K4Community Plus to my personal calendar
- How do I view my profile in K4Community Plus
- How to login to K4Community Plus
- What if my email isn't recognized when logging in to K4Community Plus?
- How to login to K4Community Plus using the Social Logins
- Why does my Apple device keep logging me into K4Community Plus under my spouse's account?
- What are Shortcuts?
- How to customize my K4Community Plus App home screen
- How to view events using K4Community Plus
- How to invite Friends and Family to connect on the K4Community Plus app
- How to find the K4Community Plus app version
K4Community Voice
- Why can't I get the content I'm asking for from my Alexa device?
- What questions can I ask my K4Community Alexa device?
- How to call community phone numbers on my K4Community Alexa device
- Why can't I submit a work order using my K4Community Alexa device?
- Why isn't my K4Community Alexa device able to adjust my thermostat?
- Why isn't my K4Community Alexa device able to turn my lights on/off?
- Where is the Device Serial Number (DSN) on my K4Community Alexa device?
- What do the lights on my K4Community Alexa device mean?
- Why is my K4Community Alexa device not responding?
- How to operate smart home devices using K4Community Voice
- How to get menu and dining information on my K4Community Alexa device
- How to call other residents on my K4Community Alexa device