K4Connect Support Center

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K4Connect Support Center

I'm a Resident

I'm a Resident

Resources and articles designed to help residents understand and troubleshoot behaviors of their K4Community devices and features.

K4Community Plus App

Why do I need an activation code?

Why do I need to log back into my K4Community Plus app?

How to access K4Community Plus on a computer

How to download K4Community Plus on mobile devices

How do I reset my K4Community Plus password?

How to change my profile picture in K4Community Plus

How to control Smart Home devices using K4Communtiy Plus

How do I connect with friends and family on K4Community Plus?

How to search in K4Community Plus

Why can't I find what I'm looking for in K4Community Plus?

How do I manage my profile in K4Community Plus?

How to view Volante balance and transaction history cards in K4Community Plus

How to view CardWatch balance and transaction history information in K4Community Plus

How to chat with other residents

How to add an event in K4Community Plus to my personal calendar

How do I view my profile in K4Community Plus

How to login to K4Community Plus

What if my email isn't recognized when logging in to K4Community Plus?

Why am I logged out of my K4Community Plus app?

How to login to K4Community Plus using the Social Logins

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K4Community Voice

What questions can I ask my K4Community Alexa device?

How to call community phone numbers on my K4Community Alexa device

Why isn't my K4Community Alexa device able to adjust my thermostat?

Why isn't my K4Community Alexa device able to turn my lights on/off?

Where is the Device Serial Number (DSN) on my K4Community Alexa device?

What do the lights on my K4Community Alexa device mean?

Why is my K4Community Alexa device not responding?

How to operate smart home devices using K4Community Voice

How to get menu and dining information on my K4Community Alexa device

How to call other residents on my K4Community Alexa device

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