Why isn't my K4Community Alexa device able to adjust my thermostat?

To operate thermostats with your K4Community Alexa device, make sure you're using any of these supported commands:

• Alexa/Echo, what is the [room name] temperature?
• Alexa/Echo, what is the [room name] thermostat temperature?
• Alexa/Echo, what is the [room name] thermostat set to?
• Alexa/Echo, set the [room name] thermostat to [x].
• Alexa/Echo, set the [room name] thermostat to [mode].

If you're noticing that Alexa is not operating your smart home devices or is experiencing a significant delay in operating yours smart-home devices:

• Reboot your Alexa device by unplugging and replugging it
• Locate and reboot your K4 Smart Home Controller (pictured below) by unplugging and replugging it. If you're not sure where your controller is located, someone on the community maintenance staff should be able to help.
• Make sure Alexa has discovered devices for your room. Ask "Alexa, discover devices."

If you're still having trouble after these steps, contact K4Connect Support and we'll be happy to assist you.