How to communicate with staff using K4Community Plus

Video calling and text chat messaging are not available in K4Community Plus for resident-to-staff communication. However, you can view the contact information for staff members whose profiles have been shared to the app. 

To get to the Staff Directory:

On mobile, tap More > Directory > Staff and select the staff member you want to communicate with

On web, click Directory > Staff and select the staff member you want to communicate with

Email and phone number

• Clicking on the email will open your device's default email app and start a new email to that address
• Clicking on the phone number will open your device's default phone or calling app and offer to make a call to that number.