Video calling and text chat messaging are not available in K4Community Plus for resident-to-staff communication. However, you can view the contact information for staff members whose profiles have been shared to the app.
To get to the Staff Directory:
On mobile, tap More > Directory > Staff and select the staff member you want to communicate with
On web, click Directory > Staff and select the staff member you want to communicate with
Email and phone number
- Clicking on the email will open your device's default email app and start a new email to that address
- Clicking on the phone number will open your device's default phone or calling app and offer to make a call to that number.