Alexa Not Controlling Smart Home Devices

To operate lights with your K4Community Alexa device, make sure you're using any of these supported commands:

• Alexa/Echo, turn on/off [room] light
• Alexa/Echo, set [room] light to [x%] (for dimmers only)
• Alexa/Echo, dim [room] light to [x%] (for dimmers only)

If you're noticing that Alexa is not operating your smart home devices or is experiencing a significant delay:

• Reboot your Alexa device by unplugging and plugging it back in
• Locate and reboot your K4 Smart Home Controller (pictured here) by unplugging and plugging it back in. If you're not sure where your controller is located, someone on the community maintenance staff should be able to help.
• Make sure Alexa has discovered devices for your room. Ask "Alexa, discover devices."

If you're still having trouble after these steps, contact K4Connect Support and we'll be happy to assist you.

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