Manage Resident Check-in Settings

This article explains how to update resident check-in summary email settings, including who receives the summary, whether a second notification is sent later in the day, and how to request changes to the check-in window if needed.

Navigate to Resident Check-in Settings

• From the left-hand navigation menu, scroll to Admin.
• Click Settings.
• Select Resident Check-in.
• To make changes, click the Edit button in the bottom-right corner.

Update Summary Email Recipients and Optional Second Notification

• In the settings panel, click the three-dot menu.
• Select Edit.
• Add or remove email addresses that should receive the resident check-in summary email.
• If needed, enable a second notification for later in the day.
• Choose the time for the second email to be sent.
• Add the email addresses that should receive the second notification.
• Click Save

Request Changes to the Check-in Window if Needed

Cautionary Notes

• The start and end date of the check-in window cannot be edited directly from the Resident Check-in settings page.
• Only add recipients who should legitimately receive resident check-in summaries or escalation notifications.
• Double-check all email addresses before saving to avoid sending sensitive information to the wrong recipients.

Tips for Efficiency

• Create a group email address that can be added to the RCI settings and manage the group instead of adding and removing emails from the Team Hub.
• Use the second notification for escalation contacts who need visibility into unresolved alerts later in the day.