Staff Resources

Getting Started For Staff

• Staff FAQs
• Logging In to Plus App as a Staff User
• K4Connect Support Service Level Agreement (SLA)
• Network Requirements
• FusionOS and Integrations Overview
• Operating Alexa

Troubleshooting for Staff

Team Hub

Explore by Role

K4Community Plus App

• How K4Community Plus Login Works
• Switch Communities in K4Community Plus
• Searching in K4Community Plus
• Logging In to Plus App as a Staff User
• K4Community Plus App Overview
• White-Label App

K4Community Voice & Alexa

• Enterprise Alexa Privacy
• Enabling K4Community Public Skills on a Personal Alexa
• Supported Alexa Commands
• Setting Up Alexa
• Operating Alexa

Smart Home Devices

• Using K4TV

K4Ops

• K4Ops App Overview
• Logging In to K4Ops
• Managing Device Alarms in K4Ops NOC
• Installing a Room
• Pairing an Alfred Door Lock
• K4Ops Overview

Release Notes

• Q1 2025 Release
• Team Hub 5.0.5 Release
• Team Hub 5.0.4 Release
• Q1 2026 Release
• Q3 2025 Release
• Q4 2024 Release