Alexa Isn't Submitting Work Orders

Your K4Community Alexa device can help you alert your community team to tasks that need attention around your home. 

If you're having trouble submitting a work order, make sure you're using the supported commands: 

• Alexa/Echo, create a work order
• Alexa/Echo my [household fixture] is broken

If you're using the correct commands and Alexa is still not submitting your work order, reach out to our Support team for assistance.

Need help? Our friendly Support Team is here to assist you.

💬 Chat

Click the Chat icon in the bottom-right corner of your screen to start a conversation with a support representative.

📱 Phone & SMS*

Call or text us at (855) 876-9673.

📩 Email

Send us an email at support@k4connect.com, and we'll get back to you as soon as possible.

If you're unsure which contact method to use, chat is usually the fastest way to get assistance.

*K4Connect provides customer-initiated text message support. By texting K4Connect Support, you consent to receive text messages from K4Connect related to your support request, including responses and follow-up messages. Opting in is not a condition for purchase or service.

K4Connect does not send unsolicited or promotional text messages. Message frequency varies based on your support needs. Message and data rates may apply. Reply STOP at any time to opt out of support text messages.