Communicating with Community Staff

This article outlines how to use the Directory in K4Community Plus to quickly locate community staff contact details in order to communicate with your local staff members. This included the steps for the web and mobile versions of the app.

Web - Open the Directory

• In the Web app the Directory is in the left hand navigation menu.
• Click Directory to see the Resident, Staff, and Friends directory options.
• Click Staff and then select the staff member you want to contact.

Mobile - Open the Directory

• On the Mobile version, tap More > Directory
• You'll see the Resident, Staff, and Friends directory options
• Tap Staff and then select the staff member you want to contact

Review the staff member's contact info

Staff information may include:

• Title
• Email
• Primary phone
• Secondary phone
• Department

• If the email address or phone numbers appears as a links, you can click it to launch your device’s default app for handling those communications
• This is useful for quickly contacting staff without manually copying information.

Cautionary Notes

• Contact information is only available for staff members who have been added to the directory and who are not hidden.