Jeramie Mullis

This article explains how to enable or disable Resident Check-in for an individual resident and how to add away dates so the system does not generate unnecessary alerts while the resident is unavai...

If you're trying to login to the K4Community Plus app and your email is not recognized, make sure you're using the email address the community added to your K4 profile. If there's a question about ...

In addition to being available on the enterprise-managed K4 Alexa devices, the K4Community voice skills can be enabled on personal Alexa devices allowing residents to get all the K4Community conten...

In addition to being available on the enterprise-managed K4 Alexa devices, the K4Community voice skills can be enabled on personal Alexa devices allowing residents to get all the K4Community conten...

OverviewIn order to move residents into, out of, or within a community, in some cases, staff members are required to edit the Resident Directory in the Team Hub. (This is not the case for communiti...

Your community staff can program up to 10 phone numbers at the community that can be called by using your Alexa device. If you're having trouble making a call to a community phone number, make sure...

Any resident who hasn't opted out of the Directory will be listed in the resident Directory section of the app.If you're having trouble locating someone make sure to: Confirm whether the resident h...

K4Connect offers communities the opportunity to white-label the K4Community Plus app and publish it to the Apple App Store and Google Play Store under a custom name. This provides all the benefits...

Theming ProcessThe process for having a custom theme created for the K4Community app is as follows:The community team (typically marketing or communications) provides a light and dark color palette...

If your K4Community Alexa device isn't responding, the most likely reasons are: a muted microphone, background noise interfering with your voice, or a faulty power connection. Check to ensure the ...