1. K4Connect Support Center
  2. K4Community Voice
  3. Getting started with K4Community Enterprise Voice

How to control volume or mute my K4Community Alexa device

By voice

Simply say, "Alexa set the volume to [0-10]." or "Alexa, volume [up/down]

Asking Alexa to set the volume to 0 will mute the device's speaker. It will not mute the microphone. 

By device controls

For the Echo Dot and Echo Show, press the plus (+) button to increase the volume and the minus (-) button to decrease.

Pressing the mute button (circle with a slash through it) mutes the device's microphone. It will not mute the speaker.