- K4Connect Support Center
- K4Community Voice
- Getting started with K4Community Enterprise Voice
How to control volume or mute my K4Community Alexa device
By voice
Simply say, "Alexa set the volume to [0-10]." or "Alexa, volume [up/down]
Asking Alexa to set the volume to 0 will mute the device's speaker. It will not mute the microphone.
By device controls
For the Echo Dot and Echo Show, press the plus (+) button to increase the volume and the minus (-) button to decrease.
Pressing the mute button (circle with a slash through it) mutes the device's microphone. It will not mute the speaker.
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