How to Create a Virtual Event

Steps

Open the Events section in TeamHub

• In the left navigation menu, scroll to the Events section.
• Click Events

Create a new event

• In the bottom-right corner, click the Action button.
• Select New Event to begin creating.
• Enter the event details for the virtual meeting including Name, Description, Type, Calendar, etc..

See the article How to Create and Manage Events for more information on the particular fields in the Event Creation flow

Add the virtual meeting link

• Under the Virtual tab, paste the meeting URL from your virtual meeting platform.
• Add clear instructions to help residents successfully join the online meeting.

Save the event

• Review all event details for accuracy.
• Click Save to publish the virtual event.

Verify the event appears in the resident app

• Open the K4Community app and go to Events.
• Scroll to the scheduled event time. (You may need to refresh the page)
• Confirm the event appears correctly and the virtual event link works as expected

Cautionary Notes

• Do not publish the event until the meeting URL has been tested and confirmed to work.
• Confirm the event is assigned to the correct calendar/visibility setting so the intended residents can see it.
• Double-check that the virtual link is correct and pasted into the correct field and not into the description only.
• If the meeting platform requires authentication or a password, include any necessary access instructions for residents in the Instructions field.

Tips for Efficiency

• Make sure you’ve created an Event Location called “Virtual” so that all of your virtual events can be organized into that Location.
• Use a consistent naming convention for virtual events, such as [Community Name] Town Hall.
• Keep the description informative and concise so residents understand the purpose of the event.
• After saving, always verify the event in the resident app to catch visibility or link issues early.