How to create and manage Shortcuts in Team Hub

Steps

Open the Shortcuts section

• In the left-hand navigation menu, under the Content heading, click Shortcuts.

Create a new shortcut

• Go to the bottom-right corner of the page.
• Hover over the Action button.
• Click New Shortcut to open the shortcut creation form.

Enter the shortcut name and choose the shortcut type

• Enter a clear, descriptive name for the shortcut, such as Dining Reservations.
• We recommend keeping the name relatively short because there is limited space on the Shortcut icon

Select the appropriate shortcut type

• Available shortcut types include:
• Doc: Link to a published document in the app.
• Event: Link to a specific event to promote participation.
• Link: Send users to an outside web address.
• Folder: Link to a folder containing grouped information or resources.
• Form: Link to forms such as work orders or transportation requests.
• Menu: Link to a specific menu.
• Section: Link to the Home Controls section of the app.
• Staff: Link to a specific staff member’s contact information in the staff directory.

Add the Shortcut destination

• This section will differ depending on which Shortcut Type you selected

Set the display order (if needed)

• Enter the display order number to control where the shortcut appears on the screen.
• Shortcuts are ordered top left to bottom right:
• 1 = top left
• 2 = to the right of 1
• 3 = to the right of 2, etc.
• Assign the number based on where you want the shortcut to appear relative to the other shortcuts.

Save the new shortcut

• Click Save to create the shortcut.
• Return to the Shortcuts list to confirm the new item appears.

To edit an existing shortcut:

• Click the shortcut you want to update.

• Click the edit icon in the bottom-right corner.
• Make the needed changes.
• Click Save to apply the update.
• Verify the shortcut now points to the new destination.
• You can log into the K4Community Plus app as a staff user with your regular Team Hub login credentials to verify what the residents see in the app

Cautionary Notes

• Icons are required for every shortcut; do not leave the icon field blank.
• Make sure the display order is correct before saving, since it determines where the shortcut appears in the app.
• Double-check the destination before saving to avoid sending residents to the wrong place.
• When editing, confirm you are updating the correct shortcut so you do not overwrite another item.

Tips for Efficiency

• Use clear, short, resident-friendly shortcut names so the purpose is obvious at a glance.
• Choose icons that visually match the shortcut topic to make scanning easier.
• Plan display order in advance to keep the most important shortcuts in the most visible positions.
• Reuse common shortcut types appropriately: for example, use Link for external websites and Form for resident requests.
• After saving, log into K4Community Plus to test the shortcut and confirm it opens the intended destination.