How to create and manage staff profiles in Staff Directory

Staff users can be created in Team Hub by going to AdminCommunity Directory

 

To create a new staff user: 

  1. Click on Add new and select Staff member
  2. Fill in the user's details.
    • Email is a required field.
    • Job Title and Department are optional and are customizable based on your community's roles and positions.
    • You can also elect to hide some or all of the staff member's details from the K4Community Plus app.
  3. Click Save

The new user will receive and email to the address provided with steps to create a password for the Team Hub.

To remove a staff user's profile, click the 3-dot menu on the user's profile and select Remove

From here, you can also edit the staff user's details, give them access to a read-only version of K4Community Plus and send a Reset Password email.