How to manage sign-ups, waitlists, sign-up history, and attendance in Team Hub

Sign Up and Waitlist

To view and manage Sign Up and Waitlist:

  1. Select the event you want to manage
    • If the event is part of a series, select This event and click OK
  2. Click the Attendance Tracking dropdown
  3. Select Sign Up & Waitlist

From here you can add or remove residents from the Sign Up list and/or Waitlist

 

 

To add residents to Sign Up and Waitlist: 

  1. Click AddAdd to Sign Ups or Add to Waitlist
  2. Select the name of the resident you want to add from the dropdown or input a name if the person is not in the resident directory (friends or family members, for instance)
    • To easily find a resident, just start typing their name and the list will auto filter
  3. Click Save

 

 

To add a guest of the resident:

  1. Click Add Guest under the Add option
  2. Clicking the plus next to the resident's name if they're already on the list.
  3. Then select the name of the resident you want to add as a guest or input a name if the person is not in the resident directory (friends or family members, for instance)
  4. Click Save


To delete a resident or a guest:

  1. Click the delete (trashcan) icon

The resident or guest will be immediately deleted

 

 

To move residents between the Sign Up list and Waitlist:

  1. On the Sign Up list, click the down arrow to move the resident to the Waitlist
  2. On the Waitlist, click the up arrow to move the resident to the Sign Up list

 


Event Attendance

To view and manage Event Attendance:

  1. Select the event you want to manage
    • If the event is part of a series, select This event and click OK
  2. Click the Attendance Tracking dropdown
  3. Select Event Attendance

From here you can mark some or all signed up residents as "Attended".

 

To mark residents as Attended

  1. Click on an individual resident's profile picture
  2. Or, click on Mark all as attended to mark all residents at once

This will move them from the Sign Up section to the Attendees section

To remove a resident from the Attendee list: 

  1. Click on an individual resident's profile picture

There is no option to remove all residents from the attendee list at once.

 

You can also add a resident or guest who didn't sign up to mark them as Attended as well. So, if a resident or guest shows up to your event without having first signed up, they can also be counted in the attendees list.

To mark a resident or guest who didn't sign up as Attended:

  1. Click the Add Attendee button
  2. Indicate whether you're adding a Resident or Guest attendee
    • If you're adding a resident, select them from the dropdown list
    • If you're adding a guest, you'll enter their Name (required) and Phone Number (optional)
  3. Click Save


Sign Up History

Sign Up History give you a view of when and how residents were signed up, waitlisted, or removed from an event.

To view Sign Up History:

  1. Select the event you want to manage
    • If the event is part of a series, select This event and click OK
  2. Click the Attendance Tracking dropdown
  3. Select Sign Up & Waitlist
  4.  Scroll down to the bottom of the page

 

Activity definitions
  • Registered – The date and time that either the resident signed themselves up for an event or were signed up for an event by a staff member.
  • Cancelled – The date and time that either the resident withdrew from the event or were removed from the event by a staff member.  
  • Last Update by Staff – The date and time that the resident was most recently either moved from the signup list to the waitlist or from the waitlist to the signup list. Once a resident is moved, there will only be one status per resident reflecting the most recent date and time they were moved.