This article is intended for communities with the CardWatch integration enabled.
To match a resident's CardWatch ID to their K4Community profile:
- Go to Admin > Integrations
- Select CardWatch
- Enter the resident's CardWatch ID next to their name and click the check mark to save.
In order for residents to see their CardWatch info, add the CardWatch dashboard link to the K4Community Plus app Dining Section
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After logging into Team Hub, select "Communications" followed by "Post Manager" from the left navigation menu.
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Here, you will be presented with a list view of all existing posts in your community. To begin creating a new post, click "New Post".
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You will then be presented with a new window to fill in your post details. Create a title and description that will be recognizable for residents in the app. Your Customer Success Manager will help support you in gathering the SSO login link required for residents to view their dining balance.
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On the right hand side of the post window, you will be prompted to fill in your Folder, Scheduling, and Audience details.
To ensure the post is organized in the Dining Info tab of Plus, select "Menu" as the category. An optional, but recommended, step is to include a folder dedicated for dining balance information to further organize your community's dining info.
Scheduling details will automatically default to start immediately and never expire, but can be changed if needed.
When selecting the audience who can view the post, Resident Groups can be segmented if the dining balance card is not applicable to the entire community. Resident groups can be created from the Directory. To ensure the card is visible in Plus, select "Resident App".
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Once complete, select "Post".