MatrixCare

Overview

MatrixCare develops EHR software solutions built for home- and long-term care providers. MatrixCare optimizes every aspect of your business, so home-based and long-term care professionals can spend more time focusing on patients and residents.

Key Benefits

  • Surface resident contact and demographic information in the K4Community Plus app Directory without needing to enter information multiple times.
  • Maintain one source of truth while keeping residents informed of contact info and other information of their fellow residents

Requirements

  • K4Community Team Hub
  • K4Community Plus App
  • An active MatrixCare instance

Implementation

For more information and to enable MatrixCare, please contact your Customer Success Manager or reach out to our Support team at (855) 876-9673 or support@k4connect.com

Staff Experience

Once enabled, the MatrixCare dashboard will remain as the single source of information. This means that K4Community acts as a pass-through of information and community staff are not required to have access to K4Community Plus or Team Hub to manage MatrixCare information. All management will be conducted in the MatrixCare dashboard and K4Community will handle communicating updates to the residents through K4Community Plus.

Resident Experience

With the Matrix Care integration residents are able to see up-to-date and accurate details regarding their fellow residents’ contact information and other demographics. Residents maintain the ability to hide some or all of their information in the K4Community Plus app without affecting the source information in MatrixCare.