Shortcuts

Take me straight to:

The Shortcuts feature equips community staff with an effective tool to improve the accessibility of important and frequently sought-after information within the K4Community Plus app. By creating customized links, community staff can enable residents to access documents and information effortlessly with a single tap.

Shortcuts follow the published status of whatever information is being linked to. For instance, if a shortcut is created for a document or link that has since been removed from the app, the resident will no longer be able to see that information.

Turn Shortcuts on and off

Community staff have the option to turn the Shortcuts feature on or off for their community. The feature will be turned off by default giving community staff opportunity to get Shortcuts created and in place prior to surfacing the feature to residents.

To turn the feature on or off, simply toggle the On/Off button in the top right corner of the screen and click OK to confirm.

How to Create Shortcuts

There's no limit to the number shortcuts you can create, but be careful not to create too many. The purpose is to reduce the amount of digging and scrolling that a resident has to do to find information in the app. If the Shortcuts section gets too cluttered it will defeat the purpose of the feature. We recommend no more than about 12 or so, but use your best discretion.

To create a Shortcut:

Go to Communications > Shortcuts
Click New Shortcut
Enter the Name and Type of shortcut needed

The fields that follow after Type will vary depending on which type you choose.

Types of Shortcuts are:

Doc - Any document (PDF) that has been shared to the app
Event - Any upcoming event that has been published to the app
External link - Any external link including videos
Folder - Any folder containing content
Form - Any form in the app used to collect information
Menu - Any menu that has been published to the app
Section - Links directly to the Smart Home section of the app
Staff - Any staff profile that is visible in the app

Once you've selected your shortcut type and configured the remaining fields, you'll select an icon to represent the Shortcut in the app. The shortcut will show up as a tile in the app with your title, the type of shortcut, and your icon in the background.

How to Edit or Delete a Shortcut

To edit or delete a shortcut:

Click on the 3-dot menu
Select either Edit or Delete

Clicking Edit will open up the shortcut editor where you can make your changes. Click Save when done.

Clicking Delete will delete the post once you click Delete again to confirm.

Deleting a Shortcut cannot be undone.

How to Customize the order of Shortcuts

You can also customize the order of shortcuts by clicking and dragging any of the shortcuts into a different position. The order in the Team Hub from top to bottom will be organized in the app as left to right / top to bottom. Depending on the device, there may be more or fewer shortcuts in a single row.