Export Resident Check-in Alert Data

This article explains how to export RCI alert data in Team Hub. Use this procedure to retrieve unresolved alerts or alert activity for a specified time frame.

Navigate to Resident Check-In

• In the left-hand navigation panel, under Wellness, click Check-In 
• In the bottom-right corner of the Resident Check-In screen, hover over the action menu.

To export Unresolved Alerts

• Select Download unresolved alerts.
• This export generates a list of all alerts that are currently outstanding or unresolved.
• When prompted, choose Save to download the file to your computer.
• Open the file from your browser’s download list or from your computer’s Downloads folder.

To export Alert Activity for a Date Range

• From the action menu, choose the option to export Alert activity.
• Select a date range of up to 31 days.
• Click Save to download the file.
• Open the file from your browser’s download list or from your computer’s Downloads folder.

Cautionary Notes

• Date range limit: Alert activity exports can only cover up to 31 days at a time.
• File location: If the file does not open automatically, check your browser’s download list or your computer’s Downloads folder.
• Access permissions: If you cannot see the Resident Check-In section or export options, you may need additional TeamHub permissions.

Tips for Efficiency

• Use the unresolved alerts export when you need a quick list of items requiring immediate follow-up.
• Save exported files in a clearly labeled folder so they are easy to find later.