Manage a Resident's Check-in Preferences

This article explains how to enable or disable Resident Check-in for an individual resident and how to add away dates so the system does not generate unnecessary alerts while the resident is unavailable. 

To Turn RCI On or Off

• Under Users, click Residents.
• Select the resident whose check-in settings you need to update.
• Click Type and locate the Resident Check-in Enabled checkbox
• To disable check-in for the resident uncheck the box. 
• To enable check-in for the resident make sure the box is checked.
• Click Save to apply the change.

To Add Away Dates

• Under Wellness click Check-in.
• Click on the resident you want to set away dates for 
• In the right-hand panel, click Add away dates.
• Enter the start date and end dates for when the resident will be away.

• Enter a Reason for the away period
• Add notes if additional context is needed.
• Click Save

Cautionary Notes

• Set the away end date to the day prior to the resident’s first expected check-in window upon return. The system treats the end date as ending at 11:59 PM on the selected date.
• Review all dates and notes before saving to avoid incorrect alert suppression.