Logging In to K4Community Plus – K4Connect Support Center

K4Community Plus is available via web and mobile app. Logging in is slightly different between the two. Also, if you've never logged in on the device, the process is a bit different than if you have previously logged in. Each scenario is addressed below.

Logging in for the first time

Web login:

For devices like desktop and laptop computers.

Go to k4community.com
Enter your email address and click Get Started
- If your community has added the email address you entered to your K4Community profile, an email will be sent to that address containing a 6-digit activation code.
Enter the 6-digit code on the next page and click Get Started
If you don't see the code page, click Have a code on the main login page to access it.

This will bring you to a page where you'll created your login credentials.

In the Email field, enter your email address
Create your password in the Password field
Enter your password again in the Confirm field exactly the way you typed it in the Password field (spelling and casing)
Click Submit

From there you'll be logged into the app. Make sure to remember your password in case you need to log in later. If you forget your password or need to reset it for any reason, click Forgot Password

Mobile login

For devices like tablets and cell phones

Download the app for free from your App Store.

For Apple devices, go to the Apple App Store
For Android devices, go to the Google Play Store

Open the app, enter your email address, and click Get Started

If your community has added the email address you entered on your K4Community profile, an email will be sent to that address containing a 6-digit activation code.
Enter the 6-digit code on the next page and click Get Started
- If you don't see the code page, click Have a code on the main login page to access it.

If the code doesn't work for any reason, a new code can be generated by repeating this process. Codes are only valid for 24 hours or until used.

This will log you directly into the app. The mobile app simplifies the login process and does not require an email and password combination. If you log out of the mobile app, you can get logged back in my following the same steps.

Logging back in after logging out or being logged out

There are a couple of ways you can be logged out of K4Community Plus. You can log out yourself via your profile page or there are technical reasons the app might not automatically log you back in. Refer to the Resident FAQs for details on the technical reasons.

Web login (after logging out):

For devices like desktop and laptop computers

Go to k4community.com
Enter your email address and click Get Started
Enter your password and click Log In

If you have forgotten your password or need to reset it for any reason, click Forgot Password.

If you get a message stating that your email has been previously used as a social login choose the appropriate social login.

Mobile login (after logging out):

This is for devices like tablets and cell phones