SUCCESS, TOGETHER

Preparation & Education

Steps to prep

Set up the building

The first phase of implementing Alexa in your community is to set up a Wi-Fi network.

set up the product

Now that the building is prepared, it's time to prep the product!

educate your staff

Are staff ready to support residents in learning and using Alexa?

educate your residents

Make this experience easy for residents with our supporting handouts, guides, and more.

STEP 1

set up the building

The first, and most important, step of successfully implementing K4Community Voice is ensuring your community has adequate Wi-Fi.

Step 1.a

Who:

IT Team

Description:

Please download, review, and sign the Network Requirements doc and ensure your community’s Wi-Fi meets the outlined parameters.

Attributed Documentation:

Step 1.b

Who:

Leadership Team

Description:

In order for our team to provision your community’s devices, we must receive the building units. Please fill out and return the Building Units form.

Attributed Documentation:

STEP 2

set up the product

Step 2.a

Who:

Varies

Description:

INTEGRATIONS: During this time we are setting up your integrations. Depending on the integrations your community is contracted for, the steps will vary. Our team will work with you directly through this process.

Attributed Documentation:

Step 2.b

Who:

Leadership Team

Description:

Please provide us with your community census and a list of staff members needing access to Team Hub.

Attributed Documentation:

Step 2.c

Who:

Team members responsible for Team Hub content. (i.e. dining menus, activity calendars, etc.)

Description:

Ensure content is published to Voice on a regular basis. If residents don’t have content to interact with, they won’t have a reason to use Alexa!

Attributed Documentation:

To learn how to publish content to K4Community Voice from Team Hub, click here.

STEP 3

Educate the staff

Step 3.a

Who:

ALL staff interacting and/or contributing to K4Community Voice

Description:

Read through the K4Community Voice page on the K4Connect Support Center. This includes the Voice sub-docs.

Attributed Documentation:

Note:

Only review both the Echo Dot and Echo Show Overview pages if your community is receiving both types of devices.

Step 3.b

Who:

Leadership Team

Description:

Provide staff with the attached Voice FAQ document.

Attributed Documentation:

STEP 4

Educate the residents

Residents embrace Alexa best when they are educated and informed prior to receiving their device.

Step 4.a

Who:

Staff

Description:

Inform your residents that Voice is coming soon!

Attributed Documentation:

None.

Step 4.b

Who:

Staff

Description:

Provide residents with the included educational materials.

Attributed Documentation:

PATH TO SUCCCESS

ready for deployment? Let's get there, together.

Once the above items have been completed, you’re ready to start prepping for deployment in your community! Click the link below to learn more about what to expect during this phase.