Smart Home Best Practices
Manage your devices daily.
If any devices report a system issue or fall offline, the device will be reported in the daily emailed Device Alert Report. To add a recipient to the alert report recipient list, please contact your Customer Success Manager.
Set your community's devices up for success by ensuring they have adequate WiFi.
If you are interested in evaluating your community's current set up, please contact your Customer Success Manager.
Share printable resources with residents.
To view printable resources relating to Smart Home, click here.
Educate residents around the options of Smart Home Scenes.
Smart Home Scenes are automation settings installed by the K4Connect Support Team. For example, a resident might request that the bathroom dimmer light turns on to 30% from 8 pm to 8 am automatically when motion is detected.
Scenes can be requested by residents or staff.
Utilize building alerts.
To set up building alerts, such as low/high temperature warnings, visit Admin > Settings > Building Alerts in Team Hub. To view current building alerts, visit Building > Building Alerts.